Hire Period
The hire period is usually 2-3 days (e.g. for a Saturday event you have from Friday to Sunday or Monday).
We have a minimum spend of $100 for DIY hire and $400 for events that we setup.
Delivery & Setup
We are located in Clayton and offer pick-up or delivery options at an additional cost. Please call us for a quote
All D.I.Y must be booked in for pick up from our Clayton warehouse between 9.30am & 3pm Monday - Friday
Payment
To secure your booking, we will need a 20% deposit of the total booking amount. We will contact you 1-2 weeks prior to your event to finalise your payment and arrange delivery. Final payment is required no later then 3 business days before your event.
We understand that cancellations can happen which is the reason why we refund 50% of your deposit if cancellation is made more than 60 days before your event. If an event is cancelled within 60 days of your event, unfortunately your deposit amount is non-refundable.
We understand that accidents happen and our replacement fees aim to be fair. We don’t charge for lightly spoiled linen (e.g. food or drinks) however for anything more or damage to our other products will incur in a replacement fee.
Candles must not be placed directly on to the linen as this can cause permanent crinkles.
Replacement fees are listed below and must be paid within 30 days of your event.
All Table cloths - $20.00
Table skirting - $60.00
Centrepiece mirrors - $5.00
Vases - $15.00
Sashes and table runners - $2.00
Chair Covers - $7.00
Card boxes/birdcages - $40.00
Flower balls - $15.00
All Centrepieces - $30.00-$60.00
Manzanita Trees - $60.00
Other (not listed) we charge fairly (e.g. what is costs us to replace)